Privacy Policy

This privacy policy is applicable to all online operations of SisalCareptsDubai Store and its entities. Our policy indicated how we collect, use, and store your data to improve our services and your experience. Any information that you share on any form, message, or comment box on our website will be stored on our servers. Please read this Privacy Policy carefully before sharing any information with us.

What We Collect

The following data is collected when a user visits our website:

Your Name
Email Address
Device’s IP Address
Contact Number
Mailing Address
Preferred Language
Preferred Services/Products

When We Collect Data

We collect and store your data when you:

Visit our website via a browser that supports cookies
Signup for a user account on our website
Register for our newsletter & promotions
Talk to our sales representative or chatbot
Share your information on our contact forms
Interact with our social media accounts across all platforms
Place an order for our products or hire us for services

How We Handle Your Data

The date we gather from our users is subject to responsible handling. We use this information to understand the preferences of our users and how their navigation of our website can be improved. We store all the information that is collected on our local servers for internal record keeping. We also use this information for promotions and marketing of our products and services.

We may use your email address to send you promotional emails about our latest offers and sales for your benefit. We may also use this information for research purposes and to improve the functionality of our website for an optimized user experience.

Cookies & Tracking

When visiting our website, you will be asked to accept cookies or reject cookies. You can opt for either option depending on your preference. If you choose to accept cookies, your website experience will be significantly improved with better personalization. We use these cookies to understand the preferences of our users and make our functionality more customized to fit their needs.

If you reject cookies, you may experience inefficiency of some functionality on our website. This can also impact the accessibility to some operations. You can refuse to accept cookies if you don’t wish to customize your web browser to show results based on your personal preferences. We also use tracking technologies and analytics tools to collect insights about user patterns and preferences to improve our online operations.

Third-Party Data Sharing

We do not sell or trade user information with any third-party entity. Any personal information that you share with us can not be used to identify you. Your personal information will only be used to process and fulfil orders placed by you on our website.

If required by state laws, your information can be subject to sharing with the legal authorities of the United Arab Emirates. It prevents & handles illegal and unlawful activities that a user might be complicit in and absolves us of abetting in those activities.

How Long We Keep Your Data

Our policy for storage and retention of your data and personal information is in compliance with the Personal Data Protection Law of the UAE. When you consent to sharing your personal information with us, it can be stored on our servers for as long as required by our operations. These operations include but are not limited to order processing, fulfilment, promotions, and legal use.

You can opt out of sharing your personal information and subscribe from our newsletter anytime. Contact our customer support at info@sisalcarpetsdubai.ae

Payment Information Safety

When you place an order on our website, your credit/debit card information is not stored. All payments are securely processed without risk via third-party payment gateways.

Children’s Privacy

The products and services available on the SisalCareptsDubai website are not directed towards individuals below the age of 18. We do not knowingly collect information from underage individuals and children. If you suspect your child of sharing their personal information on our website, please contact our customer support info@sisalcarpetsdubai.ae. Our team will ensure the removal of such data or information according to the UAE’s Personal Data Protection Law.

Changes To Privacy Policy

Any changes made to our Privacy Policy will be made public on this page. Please make sure to go through our Privacy Policy when you are about to share any personal information on our website to stay aware of your rights.

Contact Us

Get in touch with our team via

Email: info@sisalcarpetsdubai.ae

Phone: +971506379229

Address: Fixit Design Carpets & Curtains Showroom #33, Al Quoz 1, Dubai, United Arab Emirates